Policies & Legal Information
Review the terms, policies and legal information governing purchases, deliveries, returns, privacy and use of the G-YEZA Online Store.
Online Store Terms
Ordering, payment, stock availability, customer responsibilities and the terms governing purchases from our store.
Read terms → 02Privacy Notice
How G-YEZA collects, uses, protects, stores and shares personal information in accordance with POPIA.
Read notice → 03Returns & Warranty
Returns, refunds, product inspections, defective goods, manufacturer warranties and after-sales assistance.
Read policy → 04Delivery & Collection
Delivery estimates, charges, collections, unsuccessful deliveries and receipt of customer orders.
Read policy → 05Digital Products
Software licences, digital delivery, activation, compatibility and technical-support requirements.
Read policy → 06Cookie Policy
Information about essential cookies, analytics, external services and customer cookie preferences.
Read policy → 07Complaints
How to submit a complaint, provide supporting information and escalate an unresolved matter.
View process → 08PAIA Manual
Access G-YEZA’s Promotion of Access to Information Act manual and request procedure.
View manual →Questions about a policy?
Contact our support team and include your order number where your query relates to an existing purchase.