1. What cookies are

Cookies are small text files or similar identifiers that may be stored on your browser or device when you visit a website.

Cookies can help a website remember information, maintain a shopping cart, keep a customer signed in, secure an account, process a transaction, remember preferences and understand how the website is used.

Similar technologies may include pixels, tags, local storage, software development tools and other identifiers used by websites, plugins and external service providers.

2. Cookie categories

3. Services used by the store

The G-YEZA Online Store is operated through WordPress and WooCommerce. Depending on the features and settings enabled at the time of your visit, the following services may use cookies or similar technologies:

• WooCommerce for shopping-cart contents, checkout status, customer accounts and online-store sessions.
• WordPress for account login, website administration, security and technical functionality.
• Netcash Pay Now for payment processing, transaction security and communication with enabled payment methods.
• Site Kit by Google for connected Google services such as Analytics, Search Console, Google Ads or Tag Manager where enabled.
• Google for WooCommerce for product feeds, advertising, Merchant Center or conversion measurement where enabled.
• Jetpack for statistics, security, performance or WordPress.com-connected features where enabled.
• Click to Chat to allow visitors to open WhatsApp and communicate with G-YEZA.
• SureMail and the connected email-delivery provider for transactional website email delivery.
• Custom website code added through approved WordPress HTML, CSS, JavaScript or PHP tools.

The services and technologies used by the store may change when plugins are updated, enabled, disabled or replaced.

4. Strictly necessary cookies

Strictly necessary cookies support functions without which the online store may not operate properly.

These functions may include:

• remembering products placed in the shopping cart;
• maintaining a checkout session;
• allowing a customer to sign in to an account;
• protecting the website against abuse and unauthorised access;
• preventing duplicate or fraudulent transactions;
• maintaining payment and order status;
• remembering cookie or privacy choices.

Strictly necessary cookies cannot normally be disabled through the store because doing so may prevent the cart, account, checkout, security or payment functions from operating.

5. Analytics and advertising technologies

G-YEZA may use analytics technologies to understand how visitors find and use the store, identify technical problems and improve website performance.

Advertising or conversion-measurement technologies may also be used where Google advertising, Merchant Center, product-feed or campaign features are enabled.

Non-essential analytics and advertising technologies should operate according to the cookie-consent choices presented on the store and the applicable legal requirements.

Analytics or advertising information may include page visits, product interactions, traffic sources, device information, approximate location derived from an IP address and whether a particular action or transaction occurred.

6. Third-party services

External providers may set or read their own cookies when their service is used or displayed.

For example:

• selecting an online payment method may transfer information to Netcash or the selected payment provider;
• opening the WhatsApp contact option may transfer information to WhatsApp or Meta;
• interacting with Google or Jetpack services may cause information to be processed by those providers;
• embedded or linked external content may be governed by the external provider’s own cookie and privacy practices.

Third-party providers process information under their own terms, privacy notices and technical controls. G-YEZA does not control all cookies or technologies placed directly by external providers.

7. Your cookie choices

Where a cookie banner or preference tool is displayed, you may use it to accept, reject or manage the available categories of non-essential cookies.

You may also use your browser settings to block, restrict or delete cookies. The exact process depends on the browser and device you use.

Blocking all cookies may prevent parts of the store from working correctly. The following functions may be affected:

• shopping-cart contents;
• customer login;
• checkout and payment;
• saved preferences;
• website security;
• support and messaging tools.

Where consent is used, it may be withdrawn through the same cookie preference tool where available, or by clearing the relevant cookies and revisiting the store.

8. Cookie duration

Session cookies generally expire when the browser session ends. Persistent cookies remain for a defined period or until they are deleted.

The duration of a cookie depends on its function, the provider that placed it and the active configuration of the website or plugin.

Because plugin settings and third-party services may change, G-YEZA does not publish a fixed technical cookie list unless the cookie name, provider, purpose and duration have been confirmed through a current website scan.

9. Cookies and personal information

Information generated through cookies may constitute personal information where it identifies, relates to or can reasonably be linked to a person.

The collection, use, sharing, retention and protection of personal information are explained in the G-YEZA Privacy Notice.

Personal information may be processed within or outside South Africa by website, cloud, payment, analytics or other service providers. Where cross-border processing occurs, G-YEZA will take reasonable steps to apply the safeguards required by POPIA.

10. Changes and contact

This Cookie Policy may be updated when the website, plugins, external services, consent controls or applicable legal requirements change.

The effective date displayed at the top identifies the current published version.

Cookie and privacy questions may be sent to: kerisha@g-yeza.co.za .