PAIA Manual
Access G-YEZA’s manual prepared under section 51 of the Promotion of Access to Information Act, 2000.
The downloadable Manual describes the records held by G-YEZA, how to request access, applicable fees, grounds for refusal and privacy processing information.
1. About the Manual
G-Yeza Data Solutions is a private body for purposes of PAIA. The Manual is intended to help a requester identify relevant records and follow the prescribed access process.
Access is not automatic merely because a record is listed. A requester must satisfy PAIA’s procedural and substantive requirements, including showing that a record of a private body is required for the exercise or protection of a right.
2. View or download the PAIA Manual
View the current G-YEZA PAIA Manual below or download a copy for your records.
3. How to request access to a record
- Identify the record and the right you seek to exercise or protect.
- Complete the prescribed PAIA Form 2 for a request to a private body.
- Send the completed form and identification to the Information Officer.
- Pay any prescribed request or access fee when lawfully required.
- G-YEZA will decide the request within the period prescribed by PAIA, subject to a lawful extension or third-party process.
4. Information Officer
Kerisha Moodley
Email: kerisha@g-yeza.co.za
Address: 379 Anthon Lembede Street, Office 201B, Doone House, Durban, 4001, South Africa.
Telephone: +27 31 001 0984
5. Official forms and guide
The Information Regulator publishes the prescribed PAIA request forms and a Guide on how to use PAIA. Use the current official version available from the Information Regulator.
6. Complaints
A requester who is dissatisfied with a PAIA decision of a private body may lodge a complaint with the Information Regulator or apply to court in accordance with PAIA.
Information Regulator contact details are available at inforegulator.org.za.
Contact G-YEZA
Customer support: helpdesk@g-yeza.co.za | +27 66 206 1458
General enquiries: info@g-yeza.co.za | +27 31 001 0984
Business address: 379 Anthon Lembede Street, Office 201B, Doone House, Durban, 4001, South Africa.
Collections and authorised returns are by prior arrangement only. The premises are not an ordinary walk-in online retail store.